Operational analysis is performed by business intelligence software. It provides a window into a lender’s productivity.
Mortgage origination follows a linear manufacturing process. Many processes have to fit together in sequence to produce the final product. One bottleneck can undermine the entire operation.
Operational analysis assesses which team members work quickly and efficiently, which might need more training, and which performs better with difficult loans. This helps the lender allocate tasks efficiently and identify opportunities for operational improvement.
For Mortgage Professionals
Streamlined operations save time, labor, and money, enabling the entire mortgage process to be more productive.
By identifying bottlenecks and problem areas, lenders can identify opportunities to shore up weaknesses and increase output.
Increasing efficiency and productivity can shave days off the loan closing process, creating a ripple effect of customer satisfaction and brand trust.
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