Innovation, An Infinite Journey | 2021 Mortgage Innovators Conference

Innovation,
An Infinite
Journey.

#MIC21

Virtual Conference Sponsor

May 4-5, 2021

days

hours

minutes

seconds

Can’t
miss
content

The Mortgage Innovators Conference is the ONE place to hear from the most innovative minds and companies in the industry! Take back practical ways to be more efficient, connect with your customers, build customer-for-life relationships, and better execute and deliver! You’ll hear from CEOs, CTOs, entrepreneurs, and experience immersive technology demos – a can’t-miss lineup of talent to help you do business better!

Conference Schedule

*times subject to change

Day 1 | customer experience

May 4th, 2021

Day 1 | 9:00 AM - 9:05 AM PST

Co-Chair Welcome

Paul Gigliotti

COO, Pinnacle Home Loans

Margaret Chiavini

Regional Vice President,
Caliber Home Loans

Day 1 | 9:05 AM - 9:35 AM PST

Innovator Insight

Tech Stack: The Journey from Start to Finish

In order for the customer to experience authenticity the entire journey must be in alignment. Our moderated insightful chat will guide the attendees through each and every technology solutions, providing an authentic experience for the customers, as well as the participating technology solutions.

Moderator

Dave Zitting

Co-Chairman – Chief Lending Officer
Avenu

Josh Friend

CEO, Insellerate

Dawn Svedberg

SVP, Customer Success
Cloudvirga

Ty Cieloha

Account Director, Qualia

Day 1 | 9:35 AM - 9:45 AM PST

Sponsor Break

Day 1 | 9:45 AM - 10:00 AM PST

Tech Talk

Appraisal Modernization: How Your Borrowers and Other Stakeholders Benefit

Appraisals were thought of as a function that was ordered and occurred with the lender, how has the landscaped changed to bring the customer along in the appraisal ordering journey? How are the changing turn times, cost and efficiency?

Brian Zitin

CEO, Reggora

Day 1 | 10:00 AM - 10:30 AM PST

Innovator Insight

Thank You For Calling

Technology is no longer used to enhance just the customer experience, but their entire Journey. How is this evolving our industry?

Featured Speaker

Jerry Halbrook

CEO, Volly

Alex Kutsishin

CEO, Sales Boomerang

Day 1 | 10:30 AM - 11:00 AM PST

Tech Demos

Tech Demos Block #1 (8min product demo)

Focus: CRM

DAY 1 | 11:00 AM - 11:15 AM PST

Tech Talk

Customer Experience is Your Key to Success in Serving Real Estate Investors

Bill Tessar

CIVIC Financial Services

DAY 1 | 11:15 AM - 12:15 PM PST

Lunch

Featured Session

DAY 1 | 12:15 PM - 12:30 PM PST

Tech Talk

Issues/trends surrounding eClosing

Nancy Alley

VP of Product Strategy
ICE Mortgage Technology

DAY 1 | 12:30 PM - 12:45 PM PST

Tech Talk

Technology concentrates on the end user experience but also drives an authentic journey by enhancing the experience for the customer

Sean Dugan

SVP of Business Development
Black Knight Origination Technologies

Mike Piombino

Senior Vice President
Black Knight Origination Technologies

DAY 1 | 12:45 PM - 1:15 PM PST

Tech Demos

Tech Demos Block #2 (8min product demo)

DAY 1 | 1:15 PM - 1:30 PM PST

Tech Talk

Latest on Remote Online Notarization

Nicole Booth

Notarize

DAY 1 | 1:30 PM - 1:45 PM PST

Sponsor Break

DAY 1 | 1:45 PM - 2:15 PM PST

Innovator Insight

The journey continues after the closing of the loan. During this chat we will also nod to how important it is to reflect upon the data received up to this point; to ensure the customer remains loyal to your brand

Susanne Livingston

Owner, EVP Sales & Marketing,
RWM Home Loans

Brent Chandler

CEO, FormFree

David Battany

Executive Vice President
Capital Markets,
Guild Mortgage

DAY 1 | 2:15 PM - 2:45 PM PST

Tech Demos

Tech Demos Block #3 (8min product demo)

Focus: TBD

DAY 1 | 2:45 PM - 3:15 PM PST

Innovator Insight

The Future of Mortgage Innovation: Q&A with Joe Tyrrell

Rob Chrisman

Chrisman LLC

Joe Tyrrell

President
ICE Mortgage Technology

DAY 1 | 3:15 PM - 3:45 PM PST

Virtual Reception

Day 2 | Data

May 5th, 2021

Day 2 | 9:00 AM - 9:05 AM PST

Co-Chair Welcome

Paul Gigliotti

COO, Pinnacle Home Loans

Margaret Chiavini

Regional Vice President,
Caliber Home Loans

Day 2 | 9:05 AM - 9:30 AM PST

Innovator Insight

How is data used to drive the customer journey and provide an aligned and authentic experience for customers? Are we at a point where data will start to drive the customer to understand what product and/or service we need to provide, just prior to them needing/wanting it, with data can we build our customer base as well as the best possible way to provide that service and when?