Alert monitoring refers to software solutions that alert a lender if a customer or prospect applies for a mortgage from another lender, lists their property, etc.
This not only helps mortgage lenders identify opportunities for customer retention or customers to watch out for, but it also helps them to identify fraud or customers who are double-dealing.
For Mortgage Professionals
Alert monitoring helps lenders identify cases of mortgage fraud before they happen.
Alert monitoring helps lenders identify customers who are “double-apping” — committing to more than one loan application, only to back out of one or all of them.
Loan originators don’t have to waste their time with applicants who play games. Instead, they can focus on serious and committed applicants.
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